Are you a customer service superstar with a knack for data analysis and a strong command of the English language? We are looking for a dynamic individual to join our team at Flexbinzone Private Limited as a customer service executive. As a key member of our team, you will be responsible for providing exceptional customer service while utilizing your data analysis skills to drive business success.
Key Responsibilities:
1. Respond to customer inquiries and resolve issues in a timely and professional manner
2. Utilize data analysis tools to identify customer trends and opportunities for improvement
3. Collaborate with cross-functional teams to implement customer service strategies
4. Maintain accurate records of customer interactions and transactions
5. Provide product and service information to customers to enhance their overall experience
6. Recommend process improvements to enhance efficiency and customer satisfaction
7. Stay up-to-date on industry trends and best practices to continuously improve customer service delivery
If you are a motivated team player with a passion for customer service and data analysis, we want to hear from you! Join us at Flexbinzone Private Limited and take your career to the next level. Apply now!
1. Candidates with minimum 1 years of experience.
1. Typing speed must be 50+ wpm
2. E-commerce knowledge will be plus
Annual CTC: ₹ 2,00,000 - 3,80,000 /year
FlexBinZone is a Business Process Management (BPM) leader based in Ahmedabad. We are committed to reshaping how businesses operate in the modern world by providing innovative and tailored BPM solutions. Our solutions empower organizations to achieve operational excellence, navigate change with confidence, and thrive in competitive markets by optimizing, automating, and streamlining business processes.
