As a 'Customer Service Executive' at Speed Global Solutions, you will be the first point of contact for our valued clients, providing exceptional service and support.
Key Responsibilities:
1. Handling customer inquiries and resolving issues in a timely and professional manner
2. Communicating with customers via phone to ensure their satisfaction
3. Maintaining accurate records of customer interactions
4. Providing assistance to customers
5. Collaborating with internal teams to address customer needs and concerns
6. Utilizing MS Office skills to effectively manage customer data and reports
7. Utilizing your proficiency in both spoken Hindi and written and spoken English to effectively communicate with a diverse customer base
If you are a driven and customer-focused individual with a passion for delivering top-notch service, we want you to join our team at Speed Global Solutions. Apply now to be a part of our dynamic and growing company!
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)Hindi Proficiency (Spoken)MS-Office
1. Those who are from or open to relocate to Noida and neighboring cities
Other requirements
1. Female candidates are preferred
2. Basic knowledge of computers
Salary
Duration: 3 months
Salary during probation: ₹12,000 - 18,000 /month (only for freshers)
After probation:
Annual CTC: ₹ 2,00,000 /year
Perks
Informal dress code
Number of openings
20
About Speed Global Solutions
Speed Global Solutions, established in 2024, is a premier service provider committed to delivering top-notch customer support and data management services. With a team of 40 dedicated professionals and two visionary directors, we specialize in a range of services including inbound and outbound customer support, sales support, data management, and IT project outsourcing. Our goal is to provide seamless and efficient solutions that drive business success for our clients.
Our Services:
1. Inbound Customer Support Services: We offer reliable and efficient inbound customer support to handle inquiries, resolve issues, and provide assistance, ensuring a positive customer experience.
2. IT Project Outsourcing: We deliver high-quality IT project solutions tailored to the specific needs of our clients, ensuring timely and efficient completion of projects with a focus on innovation and excellence.
