Customer Support (International Chat) Job

Key Responsibilities:

1. Provide efficient and professional chat-based support to clients by promptly responding to inquiries, resolving issues, and addressing concerns
2. Exhibit exceptional typing skills to maintain quick and accurate responses during chat interactions
3. Demonstrate proficiency in computer operations and applications
4. Maintain high-quality written communication in English, ensuring clarity, grammar, and spelling are impeccable
5. Adapt to rotational shifts as part of the international process to ensure 24/7 chat support coverage
6. Collaborate with colleagues and team members to share information, best practices, and knowledge to improve overall customer support quality

Qualifications:

1. Proven experience in chat-based customer support or a related field is a plus
2. Excellent typing skills with a typing speed of [specify speed] words per minute
3. Proficiency in computer usage and familiarity with chat support software and tools
4. Strong command of written English with impeccable grammar and spelling
5. Customer-focused attitude with excellent interpersonal and communication skills
6. Flexibility to work in rotational shifts, including nights and weekends, as required by the international support process

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