1. Coordinate with the sales team by managing schedules, filing important documents and communicating relevant information.
2. Order acknowledgement, validating order accuracy/ running an integrity check of order (in terms of prices, discounts, taxes, credibility of the existing or new client within the organization)
3. Ensuring amendments in the orders are acted on immediately by the client and the same is communicated to the internal teams.
4. Coordinating with the internal teams and managing exceptional approvals if any with the company's Management for smooth order processing.
5. Providing daily leads from the CRM System and other software.
6. Monitor order status, communicating any issues to customers/suppliers/internal teams.
7. Responding to queries from customers and providing after-sales support.
8. Handle & maintain the CRM system (Customer Relationship Management).
9. Prepare & email quotations, performance invoices and delivery challans.
10. Follow up with the client for after-sales enquiry.
11. Sending out Introductory emails, and enquiry/sales requirements.
12. Responding to incoming email and phone enquiries.
13. Identify profitable businesses and aggressively sell our construction services.
14. Search online data of builders & developers (search engine JD, India Mart, Trade India, etc.)
15. Develop solid, long-term relationships with prospects (developers, architects, RCC consultants, etc.).
16. Filling relevant information for vendor registration.
17. Everyday update product image on WhatsApp status and send images to clients
18. Follow up with current and old clients for their requirements.
Candorr International and Candorr India (Candorr Group of Company) founded in 2006 is a recognized importer, manufacturer & supplier of anchoring specialities in the Indian market. We offer products and services, consumers can trust to use. Through the power of teamwork, we challenge ourselves to strive for excellence and to exceed our consumers' and dealers' expectations. Based on trust with our customers made us, Candorr one of the leading suppliers of anchoring technologies for constructions, infrastructures & allied industries. We offer our customers the wide spectrum in all relevant areas of fixing technology - chemical, steel, and nylon fixings.