As a customer service executive, you will be the first point of contact for our clients, providing exceptional service and support. Your proficiency in spoken and written English will be essential in effectively communicating with our diverse customer base.
Key Responsibilities:
1. Responding to customer inquiries and resolving issues in a timely and professional manner.
2. Managing customer accounts and ensuring accurate and up-to-date information.
3. Providing product information and assisting with sales inquiries.
4. Handling customer complaints and escalations with empathy and problem-solving skills.
5. Collaborating with internal teams to improve customer experience and service delivery.
6. Monitoring customer feedback and identifying areas for improvement.
7. Maintaining a positive and friendly attitude to create a welcoming and supportive environment for our customers.
If you are a customer service rockstar with excellent English communication skills, we want you to join our team at Victaman Services! Apply now and be a part of a dynamic and growing company where your talents will be valued and appreciated.
1. Those who are from or open to relocate to Delhi and neighboring cities
Annual CTC: ₹ 2,00,000 - 2,50,000 /year
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