1. Managing calls.
2. Handling complaints: Resolving customer complaints and providing solutions.
3. Providing information: Answering questions about the service.
4. Building relationships: Communicating openly and interactively to build trust with customers.
5. Documenting interactions: Recording customer interactions and calls.
Skill(s) required
English Proficiency (Spoken)Hindi Proficiency (Spoken)MS-Office
Mojoboxx is a 12 month young - 30 member technology start-up that runs travel entertainment solutions for our 70 million customers across airlines, railways, and buses.