As a Telecaller at Goldfieldd Hospitality Pvt ltd, you will be at the forefront of our customer engagement efforts. Your proficiency in English and Hindi, both spoken and written, will be crucial in effectively communicating with our diverse customer base. Your knowledge of MS Excel will also come in handy for maintaining accurate records and reports.
Key responsibilities:
1. Make outbound calls to potential customers to promote our products and services
2. Handle inbound calls from customers to address their queries and provide assistance
3. Maintain a database of customer information and interactions in MS Excel
4. Follow up with customers to ensure satisfaction and secure repeat business
5. Meet daily and monthly targets for call volume and sales
6. Collaborate with the sales team to identify opportunities for upselling and cross-selling
7. Continuously improve your communication skills and product knowledge to better serve our customers and contribute to the growth of the company
If you are a dynamic and enthusiastic individual with a passion for customer service, we would love to have you on our team. Apply now and be a part of our exciting journey!
1. Candidates with minimum 1 years of experience.
2. Those who are from or open to relocate to Mumbai and neighboring cities
Experience in sales telecalling
Excellent English speaking skills
Annual CTC: ₹ 3,00,000 - 3,50,000 /year
I am the managing director of Goldfieldd Hospitality Pvt ltd. This company owns a sports club, resort and is into real estate development.
