Customer Service Executive Fresher Job

Key responsibilities:

1. Communicate effectively with customers through various channels such as phone, email, and chat.
2. Utilize your excellent English proficiency (spoken and written) to ensure clear and concise communication.
3. Use MS Excel to maintain and update customer records accurately.
4. Utilize MS Office applications to create reports, analyze data, and prepare presentations.
5. Handle customer complaints and provide appropriate solutions in a timely
manner.
6. Collaborate with other team members to ensure seamless customer service operations.
7. Strive to exceed customer expectations and build long-lasting relationships with clients.

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