As a customer support associate intern at MyGold, you will have the opportunity to work closely with our customers and assist them with any inquiries or concerns they may have. Your proficiency in both spoken and written English and Hindi will be essential in providing top-notch support to our diverse customer base. Your experience with Google Suite (G Suite) will also come in handy as you navigate various communication channels.
Selected intern's day-to-day responsibilities include:
1. Responding to customer inquiries via email, phone, and chat in a timely and professional manner.
2. Assisting customers with account setup, order processing, and product information.
3. Troubleshooting and resolving customer issues with patience and empathy.
4. Collaborating with other team members to ensure seamless customer experience.
5. Maintaining accurate records of customer interactions and transactions.
6. Providing feedback to the team on common customer concerns and potential improvements.
7. Staying up-to-date on product knowledge and company policies to better assist customers.
Join our dynamic team at MyGold and gain valuable experience in customer support while making a positive impact on our customers' experience.
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 5th Aug'24 and 9th Sep'24
3. are available for duration of 3 months
4. have relevant skills and interests
At MyGold, we're reshaping the future of gold in India. We turn idle gold into a thriving source of passive income, promising an incredible 16% growth annually on your gold assets. It's more than just growth; it's a remarkable journey where your gold increases by 5% each year, expanding its potential without any extra investment. Getting cash against your gold is simple, at just 0.35% per month. Through our Verifier Network, we assure you the best rates for your old gold, right at your doorstep.
